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Terms and Conditions

 

Welcome to Farmers Milk. By accessing our website and using our services, you agree to the following terms:

  1. Services & Transactions – We provide fresh dairy products, and all purchases are final. We reserve the right to withdraw, cancel, or modify services at any time.
  2. Liability & Website Use – We strive for accuracy, but we are not liable for errors, website downtime, or service interruptions.
  3. Copyright & Content Usage – All content, including logos and product descriptions, is protected. Unauthorized use, copying, or modification is prohibited.
  4. User Behavior – Any unlawful activities, hate speech, bullying, spam, or unauthorized promotions are strictly forbidden. Violating these terms may lead to account suspension.
  5. Account Management – We reserve the right to disable accounts that violate our policies or misuse our services.
  6. Policy Updates – We may update these terms periodically. Continued use of our services means you accept any changes.

For questions, contact us at [fmgit@farmersmilk.in].

Return and Refund Policy

 At Farmers Milk, we prioritize customer satisfaction. Please read our return and refund policy below:

  1. Return Eligibility – Returns are accepted within the same day of delivery. Products must be unused, unopened, and in their original packaging. Perishable items like milk and dairy products are non-returnable unless defective or damaged.
  2. Valid Reasons for Return – Returns are accepted only for damaged, defective, or incorrect products.
  3. How to Initiate a Return – Contact our support team at [fmgit@farmersmilk.in] with your order details and reason for return. We will guide you through the process.
  4. Refund Process – Once we receive and verify the return, refunds will be processed within "2 to 3" business days to the original payment method. Refunds for perishable items are subject to review.
  5. Exchange Option – If eligible, we may offer an exchange instead of a refund.
  6. Policy Updates – We may update this policy, and continued use of our services means you agree to the changes.

For any concerns, reach out to us at fmgit@farmersmilk.in.

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